Refund policy

SHIPPING & RETURN POLICY

  • Delivery time-line 7-8 working days.
  • A confirmation message will be sent once the order is dispatched with the tracking details.
  • Free shipping for orders above ₹2000.

EXCHANGE & RETURN POLICY

  • Exchange can happen within 7 days of the receipt of the products of the same or higher value with the price difference borne by the customer.
  • No cash refunds, only store credit will be awarded.
  • Custom-made products will not be eligible for exchange or return.
  • In case of return, MYZUIE should be initiated within 3 days of the receipt of the product.
  • The product should be sent back in its original packaging with invoice and tags intact, unused and unwashed.
  • The request will be processed after we quality check the product at our end. We reserve the right to decide the eligibility of exchange.

CANCELLATION

If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order by contacting us at Myzuie.kids@gmail.com
A refund will be processed after deducting the payment gateway charges (3%).